Here is a video how to handle. Additionally, the WinTab driver is provided for those professionals needing WinTab compatibility with certain Surface Pen enabled applications. My surface was able to briefly turn on after the charger stopped working, but shut down due to the battery being drained. That means if you want an extra or replacement, it is not going to be cheap. I hate to think that this is malicious on the part of Microsoft's design, but. So I find it odd that I'm the first person who is asking questions on it, since I can't be the only one who finds the charger design inconvenient for the home and travel and has picked up some alternates.
Needless to say, it's a little frustrating. Connect charger and power up, got repair message. It's the kind of battery designed to replace laptop power blocks for traveling, if that's useful information. I'll ask the store to try the Pro with another charger to check. It started the first day I got my Surface. I pushed it back and that immediately solved the problem.
If your Surface turned on, install the latest Windows updates after the battery is charged at least 40%,. Surface Pro 3 not charging: Solution 2 — Check for Updates Next, make sure you have all of the latest updates installed. Like I said, I tried all those fixes, I knew about jamming the power cord in tightly when I started using it. My Surface was charged to 60% after that, however, it says it is not charging the plug logo to the left of the battery logo is not there , and the battery has been steadily declining, at 53% now. Some folks have had issues with that connector being very loose and causing a problem.
Is it possible to charge the Surface using the pins at the bottom of the tablet, that is where the keyboard connects? I had it plugged in to power and watching hulu, when I was done I was socked to see the charge was at 7 % even though it was plugged in charging icon showed the charger was connected but no charging was occurring. I do not think it's a charging issue with the tablet itself. So that you do not get the same problems! Does anyone know how to solve this? If you are using a charger with a power rating of 12 watts or less, the battery might not charge at all and would eventually drain out battery more than charge if you are working at the same time too. Is your Surface Pro 3 not charging like it should? My Solution: I had to shave the plastic and rubber parts of the male plug that goes into the brick so its in deep. If it does, I'd really appreciate you coming back to this thread and letting me know. The 2nd time, I was using the Kingdo.
Ive heard many other people having the same problem and getting around it doing the steps i suggested. It will need to be replaced. It does the same thing. In case you have below 10% charge you can do it manually. Make sure your Windows is up to date Make sure that the version of Windows that you are using is up to date with all the latest fixes from Microsoft. I know it was in the article but, check it again.
Not sure how can I solve this. If nothing works, take it to Microsoft as defective. Current state of the problem: The Surface is behaving as if it is unplugged and is losing power, despite the charging cord being plugged in and lighting up. My wife's iphone 6 plus has no problem Charging on this port. The part you have to jam in is the problem.
I've checked with a multimeter and power is getting from the outlet to the transformer. Anyone know why I can't charge my phone this way? So the bad news is, unless you want to contact customer service and exchange your tablet, you're stuck using 3rd party chargers at the risk of further damaging your Surface. Third soloution : Force a restart Press power button and hold it for 30 seconds. Doing this will cause the charger to overheat and eventually die. Although I have forgotten how much power my devices actually draw from the charger, the charging time was acceptable for me.
Battery level does not goes up under such condition. Surface Not turning on or Battery not charging You could try the following solutions one by one to resolve the issue and see if anything helps you. It started to fail but as mentioned above, moving the cable at different angles worked for a short while but then soon failed completely. It is saying plugged in but not charging. I also have a Surface Pro 4 charger. If the charger doesn't report properly if at all about it's capabilities and status all the time, there are limits to what the power circuitry and firmware in the Surface can do short of disconnecting power, and even then damage can already have been done. After it was at 45% i unplugged it and plugged it back in.
You can check out our post link below to help you get through to them as quickly as possible. It may have been the dreaded low battery bug, not the fault of the external battery; I don't know for sure. I spoke to Microsoft customer service for a warranty replacement, but that charger wouldn't work either no light, no charging. As part of the problem solving over some hours, I had reset the Surface to factory default - which was probably not a bad idea anyway as a rebuild often corrects most problems but not in this case. The detach button is not blinking any sorts of green lights. I purchased this charger to allow me the option to charge at another location at home instead of always in the one room the original charger is plugged in.
So I agreed to test it on my friend's Surface Pro 4 charger and report back to them before deciding on getting a replacement. I think you just have to force it the first time and then it is ok. Bought mine on Amazon on November 28th. Hi, My Surface Pro 3 is now on Windows 10, after a clean install, but does not start on battery, even when windows indicates that the battery is fully charged. But if you're hoping for a quick fix, you might have a wait on your hands. ! If I'm only charging the phone, it will beep and screen-flash every so often.