When you are at the store and after they make the repair, while still in the store it might be worth testing the machine both at idle and while under a sustained load because of how heat has had some odd effects on this new keyboard design? That has to take place at an Apple Store or authorized service provider, too, which means owners have been left without their computer for periods of time. And last night, the H key met the same fate. On the other hand, I was able to time the service around a vacation, so I was able to tolerate not having the laptop for a few days. I'm pretty sure they are going to charge me a boat load of money to repair it. Maybe the keyboard has finally gotten better. The keys have more travel and are more satisfying to type on.
If this is what you get for engineering the thinest £3k laptop then add a few mm and make the keyboard work. I get all of the dust, dirt, food, or whatever has landed in the keyboard over the course of a few days. Just underneath that is the listing for your Mac. Now I'll be mailing it, but not until Tuesday. Various keys it's currently the 'k' key require that I hit them at a certain place on the key face; if I hit a corner, the key doesn't work. Those who have already paid for a keyboard repair may be able to get a refund from Apple.
Indeed, even a single faulty key can demand the whole keyboard be replaced. That's too much down time. When I was experiencing issues with my 2016 MacBook Pro, a loaner was not offered. . One of my touch bar keys doesn't work. But it still is prone to dust getting underneath the keyboard. Have them send you a box in which to ship it and take care of it yourself.
Found a way to replicate two days ago, see the video here Overall I am really frustrated with this new keyboard. I have a full review of that little computer in the draft which I will publish soon. I'm fortunate to have a compressor in my studio, so that sometimes works as well. While opinion was split over whether the keys gave as pleasing a stroke-feel as Apple suggested, more worrying were the growing number of people claiming their keyboards had exhibited faults. Lending to the frustration has been the cost and process involved in getting an official repair. Do not wait for them to send you a fix, or there won't be enough problem items piling up to warrant an Engineering change. Those issues included keys only responding some of the time, sticking completely, or repeating a character even though only pressed once.
The result is a new switch mechanism. MacBook Pro 2017 15-inch vs 2015 13-inch. It looks like the hinge keeping the key cap to the laptop is broken smh. I agree, I purchased a 2017 Macbook Pro 13 and had same issues with the keyboard that everyone else is having. Hopefully Apple reads these forums and does something about what is obviously a defective design flaw. I expect a higher quality from Apple.
I understand that you probably need your computer; however, Apple may offer a mail-in service option for the MacBooks. I thoroughly enjoyed that device until the day. Have a disaster story with a MacBook Pro? I received the box to mail today but I have a meeting on Monday night that I want to attend before mailing it off and being without it for a week. Any ideas on how to fix it? The only thing listed as replaced was the upper shell and battery, but either they did an awesome job cleaning my screen or they also replaced it. Eventually, the same happened with the left Cmd key.
I have been extremely frustrated with my new computer, which performs worse than my 2014 MacBook Pro on almost all levels except the fact that the 2016 MacBook Pro is lighter. If not for the vacation, being without my laptop for just shy of a week as in your case would be problematic at best. Let me add that I typically clean my laptop keyboard every few days. In both cases, they needed to send the entire computer in for repair as they apparently had to replace the entire top shell it is not possible to just replace a single key as was possible with more traditional keyboards. If you can find a 2015 MacBook Pro within that price refurbished even , I would say that would be a better investment than the old MacBook Air. Just to give an update: My repair was incredibly fast. Has anyone else experienced this and received a satisfactory explanation? I imagine they'll just do the free part replacement like with yours if it does start happening again, though.
No issues here, but the 'B' key issue seems to be a trend of sorts on the forum, right? All of that was good until one day, the period key got stuck in that position permanently. So I called the authorized retailer and they can't repair it in store. The most common issue that I began facing like the rest of the redesigned MacBook Pro users was dust getting underneath the keyboard. Now because of me having to press on the key with more pressure, the key cap is popping out of the top case. I have been using computers for all my life and have never experienced keyboard issues before, ever.
Everything seems to be working just fine now. Also, may be worth a call before brining it in - they may have an authorized service center a bit closer to you. But it's only been a week and a half, so I don't think I can be sure until I'm a month or two down the track. The first time, they had to send the MacBook in to a service center to have the entire top case replaced. I took this to the genius bar today and was told that it needed an new top case. Something like that on newer MacBook Pros would be awesome. While it has a nice selection of ports and the keyboard is obviously much better than the current-generation Macs, I think you may regret buying if because its screen is very dated.